As an enhancement to CTM Plus, CTM Plus Advanced Bundle provides data-driven insights, workflow automation, and tailored dashboards to improve efficiency and patient care coordination.
Managing consults within the Department of Veterans Affairs (VA) is a complex process that requires coordinating between multiple systems, care teams, and regulatory requirements.
VA schedulers often struggle with fragmented data spread across different VistA packages, making it difficult to track consults, ensure timely follow-ups, and efficiently determine whether care should be provided in-house or through community care.
Introduction to CTM Plus Advanced Bundle
To meet this challenge, DSS’ CTM Plus Advanced Bundle is a powerful enhancement to our core CTM Plus solution, designed to streamline consult management for the VA.
With increasing complexity in consult workflows, the CTM Plus Advanced Bundle provides data-driven insights, workflow automation, and tailored dashboards to improve efficiency and patient care coordination.
The CTM Plus Advanced Bundle will be available as optional add-ons for Veterans Affairs Medical Center facilities that have already purchased a license for the core CTM Plus software.
Benefits for the VA: Focus More on Patients, Rather Than Paperwork
Much like the CTM Plus solution, CTM Plus Advanced Bundle allows the VA to focus more on patients, rather than paperwork – further boosting the overall efficiency of care. Following are the key benefits of the enhancements to CTM Plus:
- Enhanced Workflow Efficiency: The CTM Plus Advanced Bundle reduces the administrative burden on VA schedulers by consolidating data from multiple VistA packages into a single, easy-to-navigate screen. By streamlining the process of gathering and organizing consult-related information, schedulers can quickly triage between in-house VA care and community care, allowing Veterans to receive the right care at the right time. In addition, the system automates deadline tracking and follow-up management, reducing the risk of missed consults and improving overall efficiency.
- Tailored Dashboards for Critical and Ancillary Consult Types: The CTM Plus Advanced Bundle streamlines care referral processes by integrating data from various VistA packages into three new specialized dashboards: Inter-Facility Consults, Beneficiary Travel, and STAT consults. These dashboards are strategically designed to mitigate the risk of overlooked consults and substantially enhances overall operational efficiency, ensuring timely patient care and improved resource utilization.
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- The Inter-Facility Consults Dashboard (IFC Dashboard) improves visibility into the volume of inter-facility consults coming into a VA from remote VA facilities and clinics, facilitating the VA’s evaluation of access to care as it increases efforts on management of in-house and community care.
- The Beneficiary Travel Dashboard supports travel-related consults by managing transportation logistics, trip mileage, and travel times, ensuring Veterans receive the assistance they need.
- The STAT Consults Dashboard allows schedulers to filter and track urgent consults within the required 48-hour timeframe, making sure that high-priority cases receive timely attention.
- Data-Driven Decision-Making: With its Advanced Labels Dashboard and Utilization Reports, the CTM Plus Advanced Bundle empowers VA facilities with real-time data insights. The Advanced Labels Dashboard provides a customizable flagging system, enabling departments to organize consults based on unique workflow needs such as a worklist for Pharmacy to track consults flagged for high-cost medication review. This new dashboard also allows users to quickly identity consults based on labels, streamlining their workflows by eliminating the need search within each custom group.
In addition, Utilization Reports deliver insights into user workload, service line activity, and consult volumes, allowing VA administrators to identify trends, optimize resource allocation, and improve operational efficiency. Facility-wide reporting ensures leadership has the data needed to make informed decisions that enhance patient care.
- Improved Patient Safety & High Reliability Organization (HRO) Support: By ensuring high-priority consults are not dropped, the CTM Plus Advanced Bundle plays a key role in improving patient safety. Automated tracking features help schedulers adhere to critical VA policies, including the 48-hour rule for STAT consults, reducing delays in care delivery.
The system also supports the VA’s broader HRO initiatives by enhancing consistency in consult management allowing patients to receive the care they need without unnecessary delays.
- Nationwide Implementation and Proven Impact: CTM Plus is already deployed in nearly every VA facility nationwide, providing a strong foundation for the CTM Plus Advanced Bundle to build upon. By introducing customizable tools and automation, the solution directly addresses the evolving needs of VA facilities, helping them manage growing consult volumes while maintaining a high standard of care.
The CTM Plus Advanced Bundle represents a significant step forward in modernizing consult management within the VA. By automating critical workflows, improving data visibility, and enhancing patient safety, this solution empowers VA schedulers to focus on what matters most – delivering timely, high-quality care to Veterans.
With its specialized dashboards, real-time reporting, and nationwide implementation, the Advanced Bundle strengthens the VA’s ability to manage growing consult volumes efficiently.
As the demands on VA health care continue to evolve, CTM Plus Advanced Bundle allows VA facilities to have the tools they need to boost efficiencies, streamline operations, reduce administrative burdens, and ultimately improve patient outcomes.
Click here to learn more about this solution for the VA. Contact us today to learn how your VA facility can upgrade to the CTM Plus Advanced Bundle.