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Infusion Therapy Manager (ITM): Elevating Patient Safety and Efficiency Across VA

Written by AI DEV | Jun 17, 2025 4:31:50 PM

Now ATO-Approved, ITM Brings Secure, Standardized Infusion Therapy Management to VA Clinics Nationwide

Modern infusion therapy is lifesaving, but it’s also complex. For clinicians at the Department of Veterans Affairs (VA), safe ordering and administering chemotherapy, immunotherapy, and specialty infusions require precise coordination, clinical accuracy, and efficient workflows.

From oncology to multispecialty setting, infusion clinics are expected to deliver high-quality care while managing growing treatment complexity, rising operational burdens, and medication safety concerns.

That’s why DSS created Infusion Therapy Manager (ITM), which is a modern, VA-approved solution designed to support safe, standardized, and efficient infusion therapy ordering and administration across multiple specialties.

Building on the legacy of the widely deployed VistA Chemotherapy Manager (VCM), ITM brings a new level of usability, performance, and clinical confidence to infusion therapy.

Validated for VA-Wide Use: ITM Achieves ATO

To ensure any clinical software meets the highest standards of security and reliability, the VA requires that all solutions undergo a rigorous Authority to Operate (ATO) process. DSS is proud to announce that ITM has officially earned its ATO designation from the VA, affirming that the solution is secure, compliant, and ready for enterprise deployment across VA facilities.

To achieve this milestone, ITM passed:

  • Multiple system security scans
  • Risk assessments
  • Quality assurance testing
  • Board-level evaluation

ITM is also approved for Single Sign-On (SSO) using VA-issued Personal Identity Verification (PIV) credentials, streamlining access and supporting secure, role-based workflows across clinical teams.

Tackling the Real-World Challenges of Infusion Therapy

Clinicians across VA have long faced critical challenges that impact both staff efficiency and Veteran safety. Among the most pressing:

  • Fragmented collaboration among physicians, pharmacists, and nurses
  • Manual, error-prone infusion orders and dosing calculations
  • Lengthy, complex order validation steps
  • Medication and supply waste due to poor planning
  • Limited reporting capabilities for resource and inventory oversight

ITM was purpose-built to address these issues by transforming how infusion orders are created, managed, and administered within the VA clinics.

Built with VA in Mind and in Partnership with Its Clinicians

ITM is not just a software solution. It’s a clinician-informed tool that reflects the real workflows and priorities of VA care teams. Whether you’re an oncologist, rheumatology nurse, or VA pharmacist, ITM provides intuitive navigation, role-specific workflows, and decision support that adapts to your needs.

Unlike its predecessor VCM, ITM eliminates friction without sacrificing functionality. DSS worked directly with frontline clinicians to design a solution that improves usability, minimizes errors, and ensures critical safety guardrails are always in place.

Delivering Safety, Precision, and Accountability

With ITM, the VA facilities gain access to a web-based infusion therapy manager that:

  • Manages standardized, evidence-based protocols across specialty areas
  • Dynamically calculates doses based on patient-specific inputs
  • Validates orders in real time, reducing manual errors
  • Supports interdisciplinary collaboration through customizable access
  • Advances medication orders directly into VistA, preserving electronic health record continuity
  • Tracks every action for full traceability and accountability

Supporting Multiple Specialties and Standardizing Protocols

While ITM was originally focused on oncology workflows, it was designed to scale across infusion-reliant specialties. These include:

  • Gastroenterology (i.e., Crohn’s disease)
  • Rheumatology
  • Endocrinology
  • Other specialty areas supported by infusion suites

From Legacy to Leadership: Evolving Beyond VCM

Currently in use at over 40 VA sites, VCM has laid a strong foundation for infusion therapy management. ITM builds on that success with enhanced usability, advanced safety features, and greater interoperability.

For sites transitioning from VCM, DSS has streamlined migration and configuration, making it easy to retain historical data, preserve treatment libraries, and improve clinician experience. Testing shows that even first-time users can adopt ITM quickly, with minimal training, thanks to its intuitive design and role-specific workflows.

Purpose-Built for Better Outcomes

Every feature in ITM was developed to support clinicians in their mission: delivering safe, effective care to the nation’s Veterans. The platform’s smart design, automated calculations, real-time validation, and built-in safety checks work together to reduce errors, streamline operations, and empower better decision-making.

With its recent ATO achievement, ITM is more than a tool; it’s a trusted, VA-validated innovation built with Veterans and clinicians at its core.

Click here to learn more about this innovative solution for infusion therapy at the VA.

Contact us today to find out how your facility can implement Infusion Therapy Manager (ITM) and support safer, more efficient care for Veterans.